A customer who is also a Consumer, who has concluded a contract at a distance, may withdraw from it without giving reasons, making a statement in writing within 14 days. To meet this deadline it is sufficient to send the statement of withdrawal handed by the Store. provided that the Product has not been used, copied or damaged or destroyed in any way. Returned products must be complete, in original packaging and should contain tags from the manufacturer. The returned Product should be sent back with the proof of purchase issued by the store.
In the event of withdrawal from the contract, the Sales Contract is considered not concluded, and the Consumer is released from all obligations. What the parties have provided shall be returned unchanged, unless the change was necessary within the limits of ordinary management. The return should be made immediately, no later than within 14 days.
The seller will refund the value of the Product including the cost of delivery. The Shop will not accept any shipments sent back cash on delivery.
If the Consumer has chosen a method of delivery of the Product other than the cheapest ordinary method of delivery offered by the store, the seller is not obliged to reimburse the Consumer for the additional costs incurred by the Consumer.
The Consumer withdrawing from the sales contract shall bear only the costs of returning the product to the seller.
The fourteen-day period within which the Consumer may withdraw from the contract is calculated from the day on which the Consumer took possession of the Product.
